Motomtech Portal
Revolutionizing Project Management: How Motomtech Built Its Own Portal to Power Client Success
About Motomtech Portal
Motomtech Portal is an all-in-one internal platform developed by Motomtech to manage every part of its technology service lifecycle. Designed to simplify how projects are planned, sourced, tracked, and delivered, the platform brings together clients, internal teams, and expert contributors into a single shared workspace. Whether it’s onboarding a new resource-based client, forming a delivery team, or tracking multiple concurrent engagements, the Portal acts as the connective tissue that keeps everything running in sync.
Industry
Software Development / Project Management
Service
Technology Department as a Service
What We Did
Product Conceptualization, Software Prototype, Web Application Development, Maintenance & Enhancement
Small Team
3 Full-Time Equivalent (6-in-1 Business Analyst, UX/UI Designer, DevOps, Quality Assurance, Project Manager, Software Architect, plus 2 Developers)
Results
Since its launch, the Motomtech portal has delivered tangible benefits like
50%
reduction in project onboarding time
through automated workflows and centralized documentation.
4x
better internal alignment
by connecting HR, Sales, Delivery, and Account Management through shared data.
3x
faster communication
enabled by real-time updates and built-in messaging tools.
60%
increase in client satisfaction
with on-demand access to team performance, documents, and timelines.
Challenge
As Motomtech’s client base grew, so did the complexity of managing multiple engagements across different delivery models. This often meant more back-and-forth over email, longer onboarding cycles, and fragmented visibility across teams.It became clear that a centralized solution was necessary to bring together all parts of the client journey, from onboarding and team setup to project delivery and expert sourcing, in one place. That’s where the idea for the Motomtech Portal was born.
Solution
Motomtech’s internal Technology Department as a Service team led the development of a fully integrated portal to address the evolving needs of both the company and its clients.
Phase 1
Conceptualization
The Motomtech Portal was built as a modular, role-based platform designed to streamline every stage of the project lifecycle, from onboarding and team formation to delivery tracking and expert management.
Phase 2
Software Prototype
On the client side, the Portal introduced a seamless and structured experience for managing engagements. Clients can now easily kick off new projects, browse Motomtech’s expert directory, select preferred team members, and schedule interviews all from one place. It also provides a clear view into project milestones, sprint updates, and deliverables, while offering secure access to contracts, invoices, and documents. With role-based dashboards and real-time updates, the Portal gives clients confidence and control over their projects, removing the need for fragmented tools and email threads.
Phase 3
Implementation
On the internal side, the Portal has brought structure and automation to lead qualification, capacity planning, onboarding flows, and cross-department collaboration. Departments like Sales, HR, Delivery, and Account Management can now work from a shared system with live data, reducing manual coordination and improving alignment. Expert availability is updated in real time and project managers can build teams using a searchable, capacity-aware directory.
Phase 4
Maintenance & Enhancement
By centralizing project coordination, improving transparency, and enabling collaboration at scale, the Motomtech Portal not only transformed internal operations, but it became a critical part of the client experience.
Technology Stack
To ensure a high-performance, scalable, and secure solution, the Motomtech Portal was built using:
Backend & Infrastructure
Nest AWS Fargate Amazon S3 Amazon VPC Elastic Load Balancing (ELB) Amazon Route 53 AWS IAM AWS KMS AWS WAF Amazon API Gateway AWS Lambda (if needed) Amazon SNS Amazon CloudWatch GitHub Amazon CloudFront Amazon ECR
Frontend
React
Testimonial
"Building the Motomtech Portal was a game changer for how we work. It brought together everything we needed into one place, from client requests and project oversight to internal team sourcing and delivery tracking. Having a system tailored to our workflow has made every engagement smoother, faster, and easier to manage. It's now the backbone of our day-to-day operations."
Jenny Hida,
Director of Project Management, Motomtech
