About Clean Clinic
Clean Clinic is a healthcare provider specializing in safe, in-home medical detox and long-term addiction management. By working with a network of clinics and vendors, Clean Clinic offers a more comfortable and cost-effective alternative to traditional inpatient detox programs. With a commitment to personalized care and operational efficiency, Clean Clinic sought to improve how they track leads, manage client progress, and coordinate vendor relationships.
Industry
Healthcare
Service
Technology Department as a Service
What We Did
Product Conceptualization
Custom Team
1 Full-Time Equivalent (PO, Ux/UI, Software Architect)
Results
Since its launch, Clean Clinic has delivered tangible benefits like
45%
simplification in lead and client workflows
streamlining how teams track, manage, and follow up on opportunities.
60%
increase in partner data visibility
making it easier to monitor collaboration efforts.
30%
boost in operational efficiency
freeing up time so the team can focus more on patient care.
65%
increase in scalability within salesforce
creating the flexibility needed to support future modules without disruptions.
Challenge
As Clean Clinic expanded its services, the limitations of its internal systems became increasingly clear. Lead tracking and client relationship management were handled manually or across disconnected platforms, leading to delays, data loss, and difficulty monitoring engagement. The lack of visibility into vendor and partner activity created further friction in daily operations. These inefficiencies were beginning to impact the quality of patient care and hinder the organization’s ability to scale.
Solution
Motomtech joined the project to lead the digital transformation through a focused Product Conceptualization engagement.
Phase 1
Conceptualization
Following a full analysis of Clean Clinic’s infrastructure and workflows, Motomtech recommended Salesforce as the ideal platform. Its flexibility, scalability, and strong CRM capabilities made it well-suited to support Clean Clinic’s operational and patient management needs. Motomtech also delivered a detailed implementation strategy tailored to Clean Clinic’s structure. This included recommendations for user roles, data architecture, and integrations, ensuring a seamless transition from existing processes. The team focused on structuring Salesforce in a way that provided real-time lead tracking, partnership visibility, and centralized access to client progress. The result was a user-friendly, secure system that improved internal coordination while laying the groundwork for future enhancements.
Technology Stack
To ensure a high-performance, scalable, and secure solution, Clean Clinic was conceptualized using:
Database
Native Salesforce CRM database
Infrastructure & DevOps
Salesforce Cloud
Testimonial
"Motomtech’s guidance in implementing Salesforce has made a significant difference. Their expertise in understanding our needs and structuring the solution helped us create a system that simplifies operations and supports our mission. We’re grateful for their partnership in this transformation."
David Findlay,
CEO, Clean Clinic
