About Ken Graff
Ken Garff is one of the largest and most respected automotive dealer networks in the United States. With a wide range of dealerships and services, Ken Garff has built a reputation for innovation and customer focus in the automotive industry. As the group continued to expand, they required specialized technology support to ensure the reliability and performance of their digital platforms.
Industry
Automotive
Service
Technology Department as a Service
What We Did
Quality Assurance
Custom Team
1 Engineer
Results
Since our collaboration, Ken Graff has seen tangible benefits like
50%
faster
testing cycles
99%
detection
of any issues
65%
decrease
in user-reported issues
100%
release
confidence and support
Challenge
Ken Garff’s digital operations were growing quickly, but maintaining quality across multiple platforms became increasingly difficult. They lacked dedicated QA expertise, which meant potential bugs and performance issues risked slipping into production. To uphold their reputation for customer experience, Ken Garff needed reliable QA support that could seamlessly integrate with their development processes.
Solution
Motomtech partnered with Ken Garff to strengthen their digital quality assurance process, ensuring faster releases and more reliable platforms.
Phase 1
Quality Assessment & Planning
Motomtech partnered with Ken Garff through its Technology Department as a Service model, assigning a dedicated QA engineer to evaluate existing processes and identify areas of improvement. The focus was on establishing structured test cases, strengthening defect detection, and aligning QA practices with the development workflow.
Phase 2
Implementation & Improvement
With the framework in place, the QA engineer introduced systematic testing routines and applied automation where beneficial. This approach accelerated release cycles, improved platform reliability, and ensured that Ken Garff’s digital products could evolve confidently while continuing to deliver a seamless customer experience.
Technology Stack
To ensure a high-performance, scalable, and secure solution, the QA used:
QA Tools & Processes
Manual Testing Test Case Management Automation Frameworks
Testimonial
"Motomtech’s QA expertise has been a game-changer for us. Their engineer integrated seamlessly into our team and immediately raised the standard of our releases. We now ship with more confidence and speed, knowing that quality is never compromised."
Brad Eichers,
CEO, Ken Garff
